Frequently Asked Questions

Please read our FAQ before sending us a message.

What are your delivery charges?

Any delivery charges will be calculated and displayed during checkout. If you have any questions, please email us at sales@reedshandmadeincense.com

What payment methods do you accept?

We currently accept credit card payments via Stripe. All payments are fully and appropriately secured. We can also accept USPS money orders upon request.

How long will delivery take?

Our handling time is usually 2 to 4 business days. Delivery usually then takes 2 to 5 business days to be delivered, depending on what shipping service chosen during checkout.

Is your shop secure?

Yes. Our shop is fully SSL secured and we do not store payment data. Credit card payments are handled by the reputable payment processors. Currently either by Stripe or PayPal.

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