Frequency Asked Questions (FAQ)

How long is your handling time? Our handling time is typically 2 to 4 business days.

How long do items take to get delivered?

First Class = 2 to 5 business days + handling time.

Priority Mail = 1 to 3 business days + handling time.

What shipping couriers do you use?

Currently we use strictly the United States Postal Service (USPS)

What countries do you currently ship to?

We currently ship only to the United States of America (USA).

What kind of payments do you accept?

We accept all major credit cards through Stripe.

What is your customer support email address?

Our customer support email address is sales@reedshandmadeincense.com