Shipping Policy

Please view our shipping guidelines below:

  • Generally packages ship out within 1 to 3 business days.
  • If you require special delivery instructions (within reason) please let us know and we will see if we can accommodate your request.
  • In the case of an item being out of stock, we will either ship it when available (if we will have it back in stock within a reasonable time-frame) or refund you for the missing item.
  • Typically orders cannot be changed after being ordered.

Shipping Locations

We currently only ship to the United States of America.

If you require international delivery, we recommend you use a freight forwarder.

How long is your handling time?

Our handling time is typically 1 to 3 business days.

Shipping time may be slightly extended during the holiday month of December.

How long do items take to get delivered?

First Class = 2 to 5 business days + 1 to 3 day handling time.

Priority Mail = 1 to 3 business days + 1 to 3 day handling time.

What shipping couriers do you use?

We currently ship strictly with the United States Postal Service (USPS).

What countries do you currently ship to?

We currently ship only to the United States of America (USA).

What is your customer support email address?

Our customer support email address is sales@reedshandmadeincense.com